Frequently Asked Questions

Everything you need to know about shopping with Paly Hollywood.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.

How do I know which size to choose?

Each product page features a detailed size guide. Our clothing is designed for a modern fit; if you are between sizes, we recommend sizing up for a more relaxed look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.

Do you offer international shipping?

Yes, Paly Hollywood ships worldwide. International delivery times vary by location, and customs duties may apply depending on your country's regulations.

How can I track my shipment?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.